***IMPORTANT PLEASE READ***: Be sure to zip up your audio files and art files separately. This applies regardless of which uploading choice below that you use. If your audio file is larger than 1GB, please split it into two zip files – one for each side of the record. If your art file is larger than 1GB, you are probably doing something wrong – no art file should be that large. Give us a shout at (800) 295-0171 to discuss.
Why do we ask you to zip your files? Well, with particular regard to audio files, it is to prevent incomplete files from transferring. Incomplete wav files will still play, but if they are missing data, in the absence of md5 checksum files, we will not know that certain components of the audio may be cut off. This means, it could get all the way to test pressings before a track is discovered to be “cut off”, and it would be at your additional expense to fix. The simple step of zipping up the files before uploading prevents this issue from occurring.
When sending audio as a single file for each side of the record (which is preferred), please be sure you include a timelog showing where the tracks are in each file if you did not already do so on your order form.
Files are processed in the order of receipt, typically within 7-10 days of upload.
FILE DRAG-AND-DROP: (NOTE THERE IS A 1GB FILE SIZE LIMIT FOR THIS OPTION – If your files are larger, please split into separate smaller zips to reduce individual file size, or use the FTP option farther down this page).
FTP OPTION: (requires an FTP client – not accessible through a web browser):
Please place all uploads in the “/uploads_in_here” directory.
*If uploading to the FTP, make sure you contact us and let us know that the files are up. We do not receive automatic notification via the FTP*
Please contact us at (800) 295-0171 or email@example.com with any questions.